Press Release - January 1, 2017
A-1 Guaranteed Heating & Air, Inc Earns Esteemed 2016 Angie’s List Super Service Award!
Award reflects company’s consistently high level of customer service
A-1 Guaranteed Heating & Air, Inc. has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.
This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Heating & Air companies are able to do it.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Richard from A-1 Guaranteed says, “We are honored to receive this award again. We try to treat our customers as we would like to be treated ourselves in the same situation. Our customers are an important part of our business, they deserve honest, courteous and professional service and it’s our duty to provide them with it.”
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”
A-1 Guaranteed is located at 1768 Broadway in Vallejo, CA. They consider themselves a one stop contractor by offering multiple services including, HVAC, Solar, Insulation, Windows, Tankless Water Heaters and even Windows. You can learn more about this company at www.a-1guaranteed.com or call them at (707) 645-0734 or (888) 421-2473
Angie's List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
Press Release - April 28, 2014
A-1 Guaranteed has been featured in the Spring Home Improvements Guide for our work with Energy Upgrade CA
A-1 Guaranteed were excited recently to share some good news with customers in the Bay Area looking for heating and air conditioning upgrades.
Click here to see our feature in Spring Home Improvements Guide
Richard and Krissy Hiteshew, owners of the company since 1996, said A-1 Guaranteed has been partnered with EnergyUpgradeCA which is a program created to reduce energy use. It's a limited-time opportunity for homeowners to get between $1,000 - $4,500 in incentives just for making qualifying energy efficiency upgrades to their homes! Not to mention tax credits which are available for qualifying measures.
The program is a partnership between the California Energy Commission and the California Public Utilities Commission, and it's financially supported in part by local utilities companies. A-1 Guaranteed now provide a whole range of heating and air conditioning/insulation services that qualify for the program.
For more information on the EnergyUpgradeCA program or to find out more about qualifying services you can call our hotline today on (707) 645-0734 or (925) 609-8800.
Press Release - January 3, 2013
A-1 Guaranteed Heating & Air, Inc. Earns Esteemed 2012 Angie's List Super Service Award for 2nd year!
Award reflects company's consistently high level of customer service
A-1 Guaranteed has earned the service industry-coveted 2012 Angie's List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie's List, the nation's leading provider of consumer reviews on local service companies for the 2nd year in a Row!
Customer Service is Highly Important to this Company. They treat their customers as they would like to be treated in their own homes. In addition to this award, they have received Best of Solano County Heating & Air awards for 8 years and KRON4 Best of the Bay for 3 years. They are also Diamond Certified and one of Vallejo's 1st Certified Green Businesses. Recently they have partnered with Energy Upgrade California as a participating contractor in their program.
A-1 Guaranteed is located at 1768 Broadway in Vallejo, CA and employs 20 people. Their office
hours are Monday through Saturday from 8am to 5pm. You can reach them at (707) 645-0734 or (888) 421-2473 or www.a-1guaranteed.com.
"It's a select group of companies rated on Angie's List that can claim the exemplary customer service record of being a Super Service Award winner," said Angie's List Founder Angie Hicks. "Our standards for the Super Service Award are quite high. The fact that A-1 Guaranteed earned this recognition speaks volumes about its dedication providing great service to its customers."
Angie's List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie's List operational guidelines.
Service company ratings are updated daily on Angie's List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.
Angie's List helps consumers have happy transactions with local service professionals in more than 550 categories of service, ranging from home improvement to health care. More than 1.5 million paid households use Angie's List to gain unlimited access to local ratings, exclusive discounts, the Angie's List magazine, and the Angie's List complaint resolution service.
Press Release - November 23, 2012
Vallejo businesses among the firms honored at Spirit of Solano event
Nine Solano County businesses, including one from Vallejo, will be honored at the annual Spirit of Solano luncheon, Dec. 6 at the Hilton Garden Inn in Fairfield.
Krissy and Richard Hiteshew of A-1 Guaranteed Heating & Air Conditioning Inc., are among recipients honored for their "outstanding spirit and community support."
This Vallejo business was selected by the Vallejo Chamber of Commerce for an award.
K. Patrice Williams of 123 Target Marketing will also be honored. She was selected by the Black Chamber of Commerce for recognition.
Omar Enrique Martinez Zerbato of Martinez Multi Services will also be honored. He was selected by the Filipino Chamber of Commerce.
The Spirit of Solano awards are hosted by Westamerica Bank and the Solano Economic Development Corporation.
Recipients include Marisela Barbosa, Monarch Engineers (Hispanic Chamber of Commerce); Dennie Geltz and Frances Hurley, Printer Concepts Technology (Benicia Chamber of Commerce); Dorothy Luedke and Cher Besneatte, Curves of Dixon (Dixon Chamber of Commerce); Gary Passama, NorthBay Healthcare (Vacaville Chamber of Commerce).
The event runs 11 a.m. to 1:30 p.m. Cost is $40 per person or $400 for a table of 10.
To make reservations, contact Pat Uhrich at (707) 864-1855 or email firstname.lastname@example.org. RSVP no later than Nov. 28, 2012.
From Vallejo Times Herald
Press Release - January 31, 2012
Vallejo Chamber of Commerce 137th Installation Dinner
We would like to say thank you to all who came to our 137th Annual Installation Dinner and congratulations to those who won very special awards at this event as well.
It was a memorable night for our newly installed Chairman of the Board, Rudy Manfredi (Medic Ambulance), who accepted the gavel from Past-Chair Michael Coan (the Law Office of Favaro, Lavezzo, Gill, Caretti and Heppel). Pippin Dew (RE/MAX Gold) was appointed Chair Elect & Vice Chair Community Promotions, and Marc Salvadori (Minuteman Press) accepted responsibility for the Vallejo Chamber Treasury for 2012.
A highlight of the event was the presentation of awards for our Business' of the Year for 2011. The winners were: representing small business: BB&B Business Group/Local Happenings Magazine; representing medium sized business: A-1 Guaranteed Heating & Air Conditioning; our Large Business of the Year Award was presented to Windsor Vallejo Care Center; Non-Profit Partner of the Year went to Vallejo Main Street; and our Rookie of the Year Award, went to Mr. Sam Thompson of Farmers Insurance.
We would also like to recognize the recipients of our two most prestigious awards. The coveted "Athena Award", sponsored by Avery Greene Honda, went to Erin Hannigan; and our Chamber of Commerce - "Bud Butler - Man of the Year Award" went to Marc Salvadori.
All of our award winners were highly deserving of this recognition. They are people and/or businesses who work hard to strengthen our community through their volunteer efforts.
Press Release - December 20, 2011
A-1 Guaranteed Heating & Air, Inc. Earns Coveted Angie's List Super Service Award Award reflects businesses' consistently high level of customer service
A-1 Guaranteed Heating & Air, Inc. has been awarded the prestigious 2011 Angie's List Super Service Award, an honor bestowed annually on
approximately 5 percent of all the businesses rated on the nation's leading provider of consumer reviews on local service and health providers.
In addition to this award, they have received Best of Solano County Heating & Air awards for 8 years and KRON4 Best of the Bay for 2 years. They
are also Diamond Certified and one of Vallejo's 1st Certified Green Businesses. Recently they have partnered with Energy Upgrade
California as a participating contractor in their program.
A-1 Guaranteed is located at 1768 Broadway in Vallejo, CA and employs 26 people. Their office
hours are Monday through Saturday from 8am to 5pm. You can reach them at (707) 645-0734 or (888) 421-2473 or www.a-1guaranteed.com.
"Only a fraction of the businesses rated on Angie's List can claim the sterling service record of being a Super Service Award winner because we set a
high bar," said Angie's List Founder Angie Hicks. "The fact that A-1 Guaranteed Heating & Air, Inc. can claim Super Service Award status speaks
volumes about its dedication to consumers."
Angie's List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating
from their clients and abiding by Angie's List operational guidelines.
Ratings are updated daily on Angie's List, but members can find the 2011 Super Service Award logo next to business names in search results on
Angie's List collects consumer reviews on local
contractors and doctors in more than 500 service categories. Currently, more than 2 million consumers across the U.S. rely on Angie's List to help
them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie's List magazine and help from the
Angie's List complaint resolution service. Take a quick tour of Angie's List and view the latest Angie's List news.
Press Release - September 29, 2011
A-1 Guaranteed Heating & Air, Inc.
has now partnered with EnergyUpgradeCA
A-1Guaranteed Heating & Air Inc. has some exciting news for customers.
Richard and Krissy Hiteshaw,
owners of the company
since 1996, said A-1 Guaranteed
has partnered with EnergyUpgradeCA,
created to help reduce energy
usage throughout the state by
offering incentives to homeowners
for a limited time.
These incentive packages
encourage homeowners to take
a "whole house" approach by
combining several related improvements
at once to increase
a home's overall energy efficiency
- and to achieve
By working with participating
can choose from two
incentive options, the Basic
Upgrade Package or the Advanced
based on their improvement
needs and budget.
This program lets A-1
Guaranteed offer the following: Energy Upgrade California,
$4,200, and Energy Upgrade
California for Contra
Costa County $5,000.
Also available are federal
tax credits ($500), CHF
Richard Hiteshaw has recently
received his B (General) Contractors
license in addition to
his existing C20 license, which
"has made it possible for us to
be a participating contractor
with the EnergyUpgradeCA
program," said Krissy Hiteshaw,
A-1 Guaranteed also is
Building Performance Institute
(BPI) certified, Krissy said.
"When you use a BPI-certified
professional, you get a member
of the elite - someone who
has proven that they have the
knowledge and skills to diagnose
the root cause of the problems
in your house, and the
ability to provide solutions to
fix it right the first time," she
"That means you get your
money's worth - a comfortable,
safe, durable home with
improved indoor air quality
and lower energy bills.
"At A-1 Guaranteed, we
take a house as a system approach
to all our HVAC and
retrofit work. As prescribed
and recommended by the
Building Performance Institute,
our process concentrates on indoor
air quality, safety, energy
savings and true comfort.
"We are a Certified Green
Company, Certified Recycler,
Diamond Certified, Nate Certified,
and have won "Best of
Solano County for seven
years and KRON4 'Best of the
Bay' for two years," Krissy
A-1 Guaranteed offers a
five-year parts and labor warranty
on any new install, as
well as 100 percent customer
satisfaction, Krissy said.
within the first
one year, you
are not 100-
we will make
it right or we
the system and
100 percent of
other breathing issues, Krissy
said. Clean Effects, a wholehouse
cleaner that removes
more than 90 percent of the allergens
is a home's air, is a
product the Hiteshaws have put
in their own home because two
of their children suffer from allergies.
Even when they have
horrible days outdoors, Krissy
said, the children can go inside
- and thanks to Clean Effects,
their symptoms pretty much
Krissy said A-1 Guaranteed is a
family business that puts customers
first. "If it wasn't for
them, we wouldn't be here,"
A-1 Guaranteed also believes
in community involvement.
The company's staff volunteers
at several events in the
community: Helping to rebuild
homes with the nonprofit Rebuilding
turkeys to the Christian Help
Center, and volunteering to
serve breakfast to middle
schoolers at the Breakfast
"We've been blessed by
the community," Krissy said.
"We want to give back."
A-1 also is Vallejo's First
Certified Green Company. "We
really try to go that extra mile,"
The business started
when Richard, who worked in
the heating and air conditioning
sector growing up, decided
to open his own business, starting
in their garage and building
the company for the past 15
years. They now have 23 employees.
A-1 Guaranteed is located
at 1768 Broadway in
Vallejo. Business hours are
from 8 a.m. to 6 p.m. Monday
through Saturday. For more information,